FST Vision, Mission and Values
Vision
Family Service Toronto envisions a City of Toronto where:
- people live with dignity in thriving neighbourhoods and inclusive communities
which are free of violence - public policy is grounded in social and economic justice
- programs and services are accessible to all, especially to those who face
barriers - individuals and families navigate life transitions successfully and enjoy effective
personal relationships.
Mission
FST strengthens individuals, families and communities through counselling,
education, social action, advocacy and community development and works with
partners to build a vibrant community social services sector.
Values
We are committed to:
- deepening our understanding of diversity and acting on this knowledge
- grounding our work in the lived experience of clients and the community
- ensuring access and equity in all of our endeavours
- using an inclusive definition of family (i.e., a family consists of two or more
people, whether living together or apart, related by blood, marriage, adoption of
commitment to care for one another) - pursuing quality, excellence and innovation
- improving through reflection, evaluation and research
- acting with integrity and fairness
- working collaboratively
- creating opportunities for individual and organizational learning
- maintaining transparency in our relationships and communications
- holding ourselves accountable for achieving our mission and living our values
- celebrating successes.

