Due to ongoing issues relating to a telephone system upgrade, callers to our Service Access Unit may experience a longer-than-normal wait for service. Please stay on the line even if you don’t hear a voice.

Live Construction Camera            

View the building progress of our new downtown office as it takes shape on Church Street two blocks south of Carlton Street.

FST has partnered with Tridel for their Alter condominium project which will sit 29 storeys above our new four-storey office podium fronting Church Street.

FST previously occupied the site and has temporarily relocated its counselling and central administrative services to 128A Sterling Road in the city’s west end.

Watch for our return to a redeveloped Church Street location tentatively in
late 2017.



Free counselling on Wednesdays

Family Service Toronto offers walk-in sessions for those in need of immediate or urgent counselling one night per week.

The sessions are offered Wednesdays from 3:30 to 7:30 p.m. to individuals, couples and families on a first-come first-served basis at our Downtown West location at 202-128A Sterling Road, two blocks west of Lansdowne Avenue between Bloor Street West and Dundas Street West. Limited parking is available onsite. Further information on TTC access is available on our Office Locations page. Download our flyer for a map and directions.

All members of the community are welcome with no restrictions based on age or address. Please arrive by 6:15 p.m. at the latest.

No appointment or referral is required. Counselling is offered in English. Some of our counsellors are fluent in other languages (French, Mandarin, Farsi, Spanish and possibly other languages; to confirm call 416-595-9618).

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City adopts interim report on poverty strategy

TO Prosperity: Interim Poverty Reduction Strategy

Toronto City Council has taken a bold step towards helping the city's poor by adopting an ambitious poverty reduction strategy outlined in an interim report released in June. Council voted 40 to 2 on July 7 to adopt the report and develop an implementation plan.

Over the summer and early fall, City staff will work closely with partners, including community members, on a final strategy for presentation to City Council in November.

Family Service Toronto has been a key supporter of the city's efforts to reduce poverty and was represented by Anita Khanna, Director of Social Action and Community Building, on the team which advised city staff through the process of
developing the report and resulting recommendations.

The report states 29 per cent of children, 30 per cent of people with disabilities, 33 per cent of people from visible minorities, 37 per cent of female lone parents, and 46 per cent of recent immigrants live in poverty.

Further information is available through the city at TO Prosperity.

FST releases 2014-15 Annual Report

FST's new 2014-15 Annual Report highlights the many celebrations, activities and achievements of our Centennial year in 2014. It also features information about the programs and services offered over the past fiscal year ending March 31, 2015 and accounts for all monies spent by the organization.

As required, the accounts and financial transactions are audited by an independent auditor appointed by FST's Board of Directors. The audited financial statements were received at our Annual General Meeting on June 17, 2015.

A Century of Community Service - a booklet highlighting our 100 years of work and accomplishments from 1914-2014 - is also available for download as a PDF or online reading.
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