Family Service Toronto 1914 - 2015

Best wishes for the holiday season

With the close of 2014, Family Service Toronto looks back on the celebrations and special events which marked its Centennial year as one of the city's oldest and most vital social service organizations.

As we prepare to start our second century, we wish everyone a safe and joyous holiday season surrounded by the love of family.


Free counselling on Wednesdays

Note: Walk-In is closed on Dec. 24 and Dec. 31.  It will re-open on Jan.7.

Family Service Toronto is offering downtown walk-in sessions for those in need of immediate or urgent counselling one night per week.

The sessions are offered on a first-come first-served basis at 355 Church Street on Wednesdays from 4 to 8 p.m. to individuals, couples and families. All members of the community are welcome with no restrictions based on age or address. Please arrive by 6:45 p.m. at the latest.

No appointment or referral is required. Counselling is offered in English. Some of our counsellors are fluent in other languages (French, Mandarin, Farsi, Spanish and possibly other languages; to confirm call 416-595-9618).

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Child & family poverty on the rise    

More children and families are experiencing poverty than 25 years ago, according to Campaign 2000 and six of its provincial partners in their annual report cards.

Child poverty across the country is worse in 2014 than it was in 1989 notes the national report, adding that ignoring the costs of poverty constitutes nothing less than mismanagement of the economy for which Canadians will continue to pay in financial and other costs.

The 2014 report cards outline numerous solutions to the issue of child and family poverty, making a compelling case for action by the federal, provincial and municipal governments.

November 24 marked 25 years since the passage of the unanimous, 1989 all-party resolution to end child poverty by the year 2000.

The report cards and media releases are available online in English and French.


Forum explores state of child poverty

Family Service Toronto, in partnership with Campaign 2000 is holding an evening of recognition and discussion this month on the state of child poverty in Canada.

The Nov. 24 event will feature a keynote address by noted author and professor Alex Himelfarb, director of York University's Glendon College School of Public and International Affairs as well as reflections from the lived experience of the Millennial Generation.

Doors will open at 6:30 p.m. and the event will run from 7 to 9 p.m. on the seventh floor of the University of Toronto's Factor-Inwentash Faculty of Social Work at 246 Bloor Street W.

Further information and registration is available online.


ROM opens Centennial social work exhibition

Family Service Toronto has partnered with the University of Toronto's Factor-Inwentash Faculty of Social Work on a new exhibition highlighting a century of social work.
Classroom to Community: A Century of Social Work in Toronto opened at the Royal Ontario Museum on Oct. 29 and will run until April 26, 2015. It was developed with assistance from the ROM and the university's Museum Studies program.

1914 was the beginning of a century of social work innovation in Toronto. Students, practitioners, and communities around the city collaborated on pressing social issues at the university and the Neighbourhood Workers Association, now FST.  A century later, visitors will see how these institutions remain on the cutting-edge of their field.

FST is celebrating its Centennial in 2014 along with the ROM and the Faculty.

See theory and practice come together in this remarkable story of people and change.
Visit the ROM site for information on tickets and hours of operation.

Read Toronto Start article Things don't change much for the poor (Nov. 10, 2014)


FST cited for commitment to excellence

Family Service Toronto is pleased to announce that it has been accredited by the Council on Accreditation (COA) following a rigorous review of its operating procedures and policies.

Accreditation is a voluntary and independent process that service organizations and agencies use to evaluate and improve the quality of care and services. It is an opportunity to be evaluated against national standards of excellence and to identify opportunities for improvement.

"Accreditation is a tremendous achievement that demonstrates that your organization has been recognized as a provider that has successfully implemented high performance standards and, as such, is delivering the highest quality services to all of its stakeholders," COA stated in its communication to FST Executive Director Margaret Hancock.    

Accreditation provides FST with an opportunity to showcase its extraordinary achievements as one of the city's largest service agencies working to assist individuals experiencing various life challenges.


FST Programs and Services



Early Warning Signs Homepage
Campaign 2000 Homepage
100 for 100 Homepage
FST YouTube channel homepage
United Way Toronto homepage