Free counselling on Wednesdays

Family Service Toronto offers walk-in sessions for those in need of immediate or urgent counselling one night per week.

The sessions are offered Wednesdays from 3:30 to 7:30 p.m. to individuals, couples and families on a first-come first-served basis at our Downtown West location at 202-128A Sterling Road, two blocks west of Lansdowne Avenue between Bloor Street West and Dundas Street West. Limited parking is available onsite. Further information on TTC access is available on our Office Locations page. Download our flyer for a map and directions.

All members of the community are welcome with no restrictions based on age or address. Please arrive by 6:15 p.m. at the latest.

No appointment or referral is required. Counselling is offered in English. Some of our counsellors are fluent in other languages (French, Mandarin, Farsi, Spanish and possibly other languages; to confirm call 416-595-9618).

Bookmark and Share


City adopts interim report on poverty strategy

TO Prosperity: Interim Poverty Reduction Strategy

Toronto City Council has taken a bold step towards helping the city's poor by adopting an ambitious poverty reduction strategy outlined in an interim report released in June. Council voted 40 to 2 on July 7 to adopt the report and develop an implementation plan.

Over the summer and early fall, City staff will work closely with partners, including community members, on a final strategy for presentation to City Council in November.

Family Service Toronto has been a key supporter of the city's efforts to reduce poverty and was represented by Anita Khanna, Director of Social Action and Community Building, on the team which advised city staff through the process of
developing the report and resulting recommendations.

The report states 29 per cent of children, 30 per cent of people with disabilities, 33 per cent of people from visible minorities, 37 per cent of female lone parents, and 46 per cent of recent immigrants live in poverty.

Further information is available through the city at TO Prosperity.


FST staffer carries Pan Am torch


Pat Israel (centre) passes the torch to the next torch-bearer. Photo: Cara James

FST staffer Pat Israel said she was thrilled to carry the Toronto 2015 Pan Am Games Torch for 200 metres on July 6 - the 37th day of its 41-day journey through more than 130 Ontario communities.

"To be a torchbearer for the Pan Am Games fills me with great pride. I feel I am doing this for our great city, Toronto, and for Canada. I've always supported our athletes, both disabled and non-disabled, and I am proud to carry the torch on their behalf," said Pat who participated in the torch relay along Thorncliffe Park Drive in the city's east end before it arrived later in the day at the Ontario Science Centre.

More than 3,000 people will have carried the torch before it enters the Opening Ceremonies at Rogers Centre on July 10.


Plan ahead for FST visits during Games

Family Service Toronto will maintain regular hours during the Pan Am Games from July 10 to July 26 and the Parapan Am Games from Aug. 7 to Aug. 15. 

During the Games, and especially in rush hour, the Greater Toronto Area will be busier than usual and restrictions will be in effect from June 29 to Aug. 18. Traffic measures such as temporary High Occupancy Vehicle (HOV) lanes and parking restrictions may affect travel times to our locations.

Be sure to plan ahead and take steps to avoid delays and missed appointments. Clients should consult with their counsellor if appointment times need to be adjusted. Traffic plans are subject to change, so be sure to visit the Games traffic site for the latest information.


Art gallery coming to FST neighbourhood

Family Service Toronto will soon welcome one of the city's major cultural attractions and trend-setting neighbour to its new Sterling Road location.

The Museum of Contemporary Canadian Art has announced plans to relocate from Queen Street West to the Tower Automotive Building at 158 Sterling Rd., just north of FST's new administrative and counselling offices.

The landmark building, granted heritage designation by the city in 2005, has been vacant and in decline since the departure of an auto-parts factory in 2006. It will be restored by developers Castlepoint Numa in association with ERA Architects.

Click here to read about the first of the Globe and Mail's series on MOCCA's move to Sterling.


FST releases 2014-15 Annual Report

FST's new 2014-15 Annual Report highlights the many celebrations, activities and achievements of our Centennial year in 2014. It also features information about the programs and services offered over the past fiscal year ending March 31, 2015 and accounts for all monies spent by the organization.

As required, the accounts and financial transactions are audited by an independent auditor appointed by FST's Board of Directors. The audited financial statements were received at our Annual General Meeting on June 17, 2015.

A Century of Community Service - a booklet highlighting our 100 years of work and accomplishments from 1914-2014 - is also available for download as a PDF or online reading.
Bookmark and Share


FST Programs and Services



Early Warning Signs Homepage
Campaign 2000 Homepage
100 for 100 Homepage
FST YouTube channel homepage
United Way Toronto homepage